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Frequently Asked Questions (FAQ)
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General Technical Support
General Technical Support
Are Perixx products for Windows also compatible with Apple/Mac devices?
Can I change the scrolling direction on my PERIPAD touchpad?
Confirmed product and regional webshop guidance
Defect product? This checklist may help!
Does Perixx have products compatible with the mac system?
How can I change the keyboard language setting?
How can I clean my Perixx mouse pad?
How can I remap keys, record macros, or restore factory defaults on my Perixx device?
How do I know that my perixx mouse is defective?
How do I pair a Bluetooth keyboard and mouse?
How to fix a jammed keyboard key?
I am using Perixx Bluetooth-mouse or Keyboard and suddenly lost the connection, what shall i do?
I lost the receiver for my Perixx product, what do I do?
I purchased a new USB-receiver for my Perixx product, how do I connect them?
I'm experiencing an issue where my keyboard types double letters. How can I fix this on a Windows system?
I'm experiencing stuck keys on my keyboard. How can I resolve this issue?
I'm using a USB hub with my Perixx devices. How should I manage power consumption and compatibility?
My device asks for a pin to connect the mouse/keyboard, what do I do?
My device is asking for a PIN code to connect the Bluetooth keyboard, but I can't see the code on my device. What should I do?
PERIDUO-606 and PERIDUO-606II compatibility
What are Perixx products compatible with?
What is NUM-LOCK key?
What should I do if I have an issue with a Perixx product?
Where can I find the driver for the product?
Why some keys (j, k, l, u, i, o, etc...) doesn't appear correctly?